The information you provide in support of your application may be used for references in respect of your employment, the conduct of any mortgage or loan accounts and also a search of the files of a Credit Reference Agency (CRA). Lenders may also use the information in assessing your application and managing your account.
Further information on how CRAs use, store, and retain personal data and how to contact them, can be found on www.equifax.co.uk/crain
The information we collect about you will be recorded electronically and may also be used in the following ways:
Sometimes we’ll share your information with carefully selected third parties outside The Loan Partnership Ltd. We may do this for the following reasons:
Lender Privacy Notice Link
Pepper Money www.pepper.money/privacy-policy/
Precise Mortgages www.precisemortgages.co.uk/PrivacyNotice
United Trust Bank www.utbank.co.uk/privacy-notice/
Shawbrook Bank www.shawbrook.co.uk/privacy-notice/
Selina Finance www.selinaadvance.com/privacy-policy
West One www.westoneloans.co.uk/legal/privacy
Central Trust www.centraltrust.co.uk/legal-and-privacy-policy
Step One Finance www.steponefinance.co.uk/wp-content/uploads/2018/05/PrivacyPolicy.pdf
Greenfield Mortgages www.greenfieldmortgages.com/Greenfield-Mortgages-Privacy-Notice.pdf
Spring Finance www.springfinance.co.uk/customer-privacy-policy/
Evolution Money www.evolutionmoney.co.uk/legal/fair-processing-notice
MT Finance www.mt-finance.com/privacy-policy/
Octane Capital www.octanecapital.co.uk/privacy-notice
Octopus Real Estate https://octopus-realestate.com/privacy
We will only deal with third parties that we trust to act in our customers’ best interests and who treat our customers’ information with the same stringent controls that we apply ourselves.r
Unless you have advised us to the contrary, both we and other third parties referred to above may contact you by telephone, letter, e-mail or fax. However, where we are contacting you for marketing purposes, we will only use the methods of contact that you have consented to.
The length of time we keep your information for depends on the basis on which it was provided.
Right of access – you have a right to have access to copies of the personal data that we hold about you subject to certain limitations. We are obliged to respond to any such request within a month of receiving it. We will inform you in writing following receipt of your request and if necessary, seek additional information from you about it.
Right of rectification – you have a right to have your personal data rectified if it is inaccurate or incomplete. If you become aware that any of the data which we hold about you is inaccurate, or if you become aware of any circumstances that require changes to be made to any of the personal data which we hold about you, you should inform us as soon as possible; this is particularly important where we are processing an application for a loan for you, as failure to tell us your circumstances have changed may affect the ability of the lender to complete the loan.
Right to be forgotten – you have a right to request the deletion or removal of your personal data where there is no longer a compelling reason for us to continue processing it, or where our processing is based on your consent and you withdraw that consent.
Right to data portability – you have a right to obtain and reuse your personal data for your own purposes across different services. This right allows you to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way.
Right to restrict processing – you have a right to block or suppress the processing of personal data in certain circumstances. If, for example, you contest the accuracy of personal data, processing may be restricted until the accuracy of the personal data has been verified. This may also apply where you contest that the processing is unlawful.
Right to object – you have a right to object to processing of your personal data if it is based on the performance of a legal task or is based on our legitimate interests. You also have the right to object where we process your information for research purposes.
To exercise any of your rights above you should contact the Data Protection Officer, The Loan Partnership, First Floor, Unit 2, DC3 Boundary Way, Hemel Hempstead, Hertfordshire, HP2 7EQ.
Telephone: 01923 250090 Email: firstname.lastname@example.org.
You also have the right to complain to the Information Commissioner’s Office if you think that there is a problem with how we are handing your data. Their contact details are as follows:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone 0303 123 1113 or 01625 545 745
Appreciating that both privacy and security of your information is of the utmost importance, The Loan Partnership has implemented technology and security policies, rules and measures to protect personal information we hold about you. We protect your information by:
This website may from time to time include links to other sites. We make every effort to provide links to high quality, reputable sites but we are not responsible for their privacy practices or, site content or the services they offer.
If you call any of the telephone number quoted on this website, we may record your calls. These recordings are used for training and quality control purposes to ensure that we continuously monitor and improve our customer service standards.
With your consent, we may send you emails from time to time in order to provide you with information about goods and services which may be of interest to you.
We may track your use of this information by using coding on the email which does not record any personally identifiable information about you but provides us with important information which enables us to monitor the effectiveness and relevance of our messages.
You may unsubscribe from our mailing list at any time by clicking on the unsubscribe link at the bottom of the emails we may send you from time to time.
We may also use aggregated customer information to help us understand how our website is performing commercially and what we can do to improve performance. We may provide this information to other companies, such as third-party advertisers. This information does not include any personal details that can be used to identify individuals.
The Loan Partnership Ltd does not knowingly collect data on or from children.