Lender Legends · Q&A with Interbridge’s Tom Whitney

A rising star in the world of second-charge lending, Interbridge Mortgages may be one of the newer names in the market, but its passionate team brings decades of experience to the table, and it is already making big waves in the market.

Launched in early 2024, Interbridge combines innovation with a customer-focused approach, aiming to provide brokers with all the required tools to help their clients secure the financial solutions they need.

Having worked closely with the Interbridge team, we recently had the pleasure of catching up with Tom Whitney, Intermediaries Director, to discuss the lender’s impressive journey so far, their unique offerings, and their vision and big plans for 2025.

Tom Whitney Interbridge Mortgages

Thanks Tom, here we go…

  • For you, what sets Interbridge apart from other specialist lenders in today’s market?

There’s the well-known phrase, if it isn’t broken, don’t try and fix it, but at Interbridge Mortgages we disagree. What you have with us is a new tech led lender with systems and proposition built with the customer in mind, but we’re no newbies into the industry. We have a wealth of knowledge in our team, from our board all the way through the company at every level, many of whom have worked most of their careers in second charge lending. 

So, we combine sector experience with a fresh approach. 

  • What trends are you currently seeing in the second charge lender market, and how is Interbridge Mortgages offering something different?

It’s great to see the second charge market growing and we see no reason for that trajectory to change. We entered this market to help grow it. It’s an exciting place to be and has a lot to offer brokers and customers alike. More and more people are seeing the benefit of a second charge mortgage, and we’re keen that all advisers have second charge offerings as part of their portfolio.

It’s cliche, but people buy from people, and we strongly believe that relationships matter. That’s why we have a field-based team available to visit all our broker partners, and a UK based team on the end of the phone if they need us. Sometimes it’s not about offering something different, it’s about offering what the customer needs, and doing it well.

The Loan Partnership Introducer Support
  • Your lending flexibility, such as considering all types of income and allowing overpayments without penalty, is impressive. Are there any specific product features brokers often find surprising or particularly valuable?

Without a doubt our ability to take digital signatures throughout the journey is massively advantageous if the customer needs the funds quickly. The speed at which it is possible for us to process a second charge mortgage, considering it is a mortgage, is still met with surprise by those new to the sector. At Interbridge we are doing everything we can to make the customer journey as smooth as possible, which includes using tech to ensure our responsible lending processes are easy to follow and straightforward. 

 

By lending up to 95% LTV we are able to provide a broad range of options for more customers and consider applications on a case-by-case basis to ensure we fully understand the customers’ requirements.

Homeowner searching second charge mortgages on The Loan Partnership
  • What advice would you give to brokers to help them make the most of Interbridge’s criteria and products?

Talk to us! We’re a friendly bunch, and always happy to chat about the details of a case. We take a common-sense approach to our underwriting policy, so even if you don’t think it will fit with us as a lender, give us a call and we’ll take a look at it. We’ll be able to give you a quick decision so no time wasted, it’ always a fast yes or no from us. 

  • Second charge mortgages are gaining traction as a viable financial solution. What do you see as their primary advantages compared to other forms of finance, like remortgaging or unsecured loans?

We are in the middle of a myth buster series on LinkedIn where we tackle head on some of the myths around second charges and why those myths are just that! But second charges have many advantages, one of the main ones being that the first mortgage doesn’t have to be disturbed, like it is on a re-mortgage. A customer can borrow funds without affecting the interest rate or lending terms they have on the first mortgage. Which is great if the customer has a low interest first mortgage.  

  • Looking ahead, what will be Interbridges main focus for 2025, and how do you see your broker-lender relationship evolving?

We are passionate about growing the market. We feel there are customers out there where a second charge mortgage would suit their needs, but it’s not presented as an option for them. This might be because a broker isn’t aware of the benefits of it or simply doesn’t have the links with the second charge lenders. We want to change this and give all customers access to a second change mortgage if it’s right for them. And that can only be decided after they receive advice from an adviser who knows the benefits of the product. 

 

So 2025 is about broadening the market and education, education, and education. We’re here to help any broker who wants to get into second charge lending, whether that is to deal with lenders directly or find a master broker who can help them to help their clients. 

  • Finally, can you tell us a little bit more about you? If you weren’t in the financial services sector, what other career might you have pursued?

Having been in Financial services for over 20 years it’s difficult to think of a career this doesn’t involve second charges. As a young university fresher, I always told people I’d be a dolphin trainer – whilst the second charge industry might not be quite as exotic, in the last 12 months we’ve worked hard to drive innovation and significantly enhance our customers’ experience, which is pretty exciting to me.

Thank you Tom for that insight into Interbridge’s ongoing strategy, we can’t wait to see you only grow in 2025 (and beyond).

We also need to say a big thank you to the whole Interbridge team, who have been hugely supportive of the TLP team over the last few months, it has been a pleasure working with you to support our clients and introducers. Long may it continue.

To discuss Interbridge’s latest second charge criteria and rates, head over to the TLP Product Guide or give the team a quick call on 01923 250090.