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Cookie Policy

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In this section you will find information on what cookies may be set when you visit our website and how to reject or delete those cookies.

When we provide services, we want to make them easy, useful and reliable. Where services are provided on the internet, this sometimes involves placing small amounts of information on your device, for example your computer or mobile phone. This information consists of small files known as cookies and they cannot be used to identify you personally.

These pieces of information are used to improve our services for you through, for example:

  • Enabling a service to recognise your device so you don’t have to provide the same information several times during one task.
  • Recognising that you may already have provided a username and password so you don’t need to do it for every web page requested.
  • Measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they’re fast.

You can manage these small files yourself and learn more about them by visiting: www.direct.gov.uk/managingcookies

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our website or any other website, you can do this through your browser settings.  Comprehensive information on how to do this across a wide variety of browsers can be found at www.aboutcookies.org

Please be aware that restricting cookies may impact the functionality of the websites you visit.

THIRD PARTY COOKIES

Google Analytics

Google analytics is a web analytics service provider provided by Google Inc. Google analytics sets cookies in order to evaluate a visitor’s use of our website.

Google stores the information collection by the cookie on their servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.  Google will not associate your IP address with any other data held by Google. By using our website, you consent to the processing of data about you by Google in the manner and the purposes set out above.

For more information on the cookie set by Google analytics, including information on how to opt out please go to www.google.com/intl/en/privacypolicy.html

Cookie Categories

The type of cookie used on this Site can each be put into 1 of 4 categories, based on the International Chamber of Commerce guide to cookie categories.

A. Strictly Necessary Cookies: These cookies are essential, as they enable you to move around a website and use its features, such as accessing secure areas. Without these cookies, services you’ve asked for (such as access to secure areas) cannot be provided. These cookies don’t gather information about you that could be used for marketing or remembering where you’ve been on the internet. These cannot be restricted or blocked.

B. Performance Cookies: These cookies collect information about how you use a website, for example which pages you go to most often and if you get any error messages from certain pages. These cookies don’t gather information that identifies you. All information these cookies collect is anonymous and is only used to improve how a website works. These cookies are not used to target you with online advertising. Without these cookies we cannot learn how our website is performing and make the necessary improvements that could enhance your browsing experience. These can be restricted or blocked.

C. Functionality Profile Cookies: These cookies allow a website to remember choices you make (such as your user name, language or the region you are in) and tailor the website to provide enhanced features and content for you. For instance, they remember your log-in details and allow you to watch videos. They also ensure the onsite marketing and experience is relevant to you. These cookies can also be used to remember changes you’ve made to text size, font and other parts of pages that you can customise. The information these cookies collect may be anonymous and they cannot track your browsing activity on other websites. Without these cookies, a website cannot remember choices you’ve previously made or personalise your browsing experience. These can be restricted or blocked.

D. Targeting Cookies: These cookies gather information about your browsing habits. They remember that you’ve visited a website and share this information with other organisations such as advertisers. They do this in order to provide you with ads that are more relevant to you and your interests. Although these cookies can track your visits to other websites, they don’t usually know who you are. Without these cookies, online advertisements you encounter will be less relevant to you and your interests. These can be restricted or blocked.

COOKIES WE USE

This is a list of the main cookies we use and what each is used for:

WordPress

Cookie name: wpEmojiSettingsSupports
Expires: Session
Category: Functional
Description: This cookie is used to store store browser details.

Elementor

Cookie name: elementor
Expires: Persistent
Category: Targeting
Description: This cookie is used to store performed actions on the website.

Google reCAPTCHA

Cookie name: _Grecaptcha
Expires: 6 months
Category: Functional
Description: This cookie is set by the Google recaptcha service to provide spam protection.

Cookie name: rc::c
Expires: Session
Category: Targeting
Description: This cookie is set by the Google recaptcha service to read and filter requests from bots.

Cookie name: rc::b
Expires: Session
Category: Targeting
Description: This cookie is set by the Google recaptcha service to read and filter requests from bots.

Cookie name: rc::a
Expires: Session
Category: Targeting
Description: This cookie is set by the Google recaptcha service to read and filter requests from bots.

Google Analytics

Cookie name:  _ga
Expires: 2 years
Category: Targeting
Description: The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.

Cookie name:  _ga_*
Expires: 1 year
Category: Targeting
Description: The _ga_* cookie, installed by Google Analytics to store and count pageviews. 

Cookie name:  _gid
Expires: 1 day
Category: Targeting
Description: The _ga_* cookie, installed by Google Analytics to store and count pageviews.

Google Adsense

Cookie name: _gcl_au
Expires: Persistent
Category: Targeting
Description: This cookie is set by Google to store and track conversions.

Cookie name: google_adsense_settings
Expires: Persistent
Category: Targeting
Description: This cookie is set by Google to provide ad delivery or retargeting.

Google Fonts

Cookie name: Google Fonts API
Expires: Expires immediately
Category: Targeting
Description: This cookie is set by Google Fonts to read user IP address.

Youtube

Cookie name: GPS
Expires: Session
Category: Targeting
Description: This cookie is set by YouTube to store location data.

Cookie name: VISITOR_INFO1_LIVE
Expires: 6 months
Category: Targeting
Description: This cookie is set by YouTube to provide ad delivery or retargeting.

Cookie name: YSC
Expires: Session
Category: Targeting
Description: This cookie is set by YouTube to store and track interaction.

Cookie name: PREF
Expires: 8 months
Category: Targeting
Description: This cookie is set by YouTube to store user preferences.

Complianz

Cookie name: cmplz_consented_services
Expires: 365 days
Category: Functional
Description: This cookie is used to store cookie consent preferences.

Cookie name: cmplz_policy_id
Expires: 365 days
Category: Functional
Description: This cookie is used to store accepted cookie policy ID.

Cookie name: cmplz_marketing
Expires: 365 days
Category: Functional
Description: This cookie is used to store cookie consent preferences.

Cookie name: cmplz_statistics
Expires: 365 days
Category: Functional
Description: This cookie is used to store cookie consent preferences.

Cookie name: cmplz_preferences
Expires: 365 days
Category: Functional
Description: This cookie is used to store cookie consent preferences.

Cookie name: cmplz_functional
Expires: 365 days
Category: Functional
Description: This cookie is used to store cookie consent preferences.

Cookie name: cmplz_banner-status
Expires: 365 days
Category: Functional
Description: This cookie is used to store if the cookie banner has been dismissed.

(Logged in users only, will be ignored)

WordPress

Cookie name: WP_PREFERENCES_USER_*
Expires: Persistent
Category: Functional
Description: This cookie is used to read to store user preferences.

Cookie name: wp-settings-time-*
Expires: 1 year
Category: Functional
Description: This cookie is used to read to store user preferences.

Cookie name: wordpress_test_cookie
Expires: Session
Category: Functional
Description: This cookie is used to read if cookies can be placed.

Cookie name: wp-settings-*
Expires: Persistent
Category: Functional
Description: This cookie is used to store user preferences.

Cookie name: wordpress_logged_in_*
Expires: Persistent
Category: Functional
Description: This cookie is used to store logged in users.

Wordfence

Cookie name: wfwaf-authcookie*
Expires: 1 day
Category: Functional
Description: This cookie is used to read to determine if the user is logged in.

CHANGES TO THIS COOKIE POLICY

We may alter this Cookie Policy at any time. Any change will become binding on your first use of our website after the changes have been made. You should therefore check this page from time to time. In the event of any conflict between the current version of this Cookie Policy and any previous versions(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.